It is useful to use word tokenization to assign meaning at this point. Voice recognition (also referred to as speech-to-text) – A computer or mobile device captures what a person says with a microphone and transcribes it into text. Then the mechanism combines knowledge of grammar, language structure, and the composition of audio signals to […]

Instead of limiting your chatbot to the common integrations, custom chatbots allow organizations to leverage extensive integrations and this provides a more customized experience for customers. This allows for endless chatbot personalization for organizations. Chatbots, in most cases scripted, can perform as live FAQ and process over 80% of support queries. It ...